University names Sue B. Workman next CIO, VP for Information Technology Services

Sue Workman
Sue Workman

Case Western Reserve Provost W.A. “Bud” Baeslack announced today that the university has named Sue B. Workman its next Chief Information Officer (CIO) and Vice President for Information Technology Services, pending approval from the Board of Trustees. Now a leader within the IT services operation at Indiana University (IU), she brings more than three decades of experience in a broad range of functions within the field.

“Sue has negotiated multi-million contracts, rolled out major enterprise systems and seized opportunities to use technology to advance teaching and learning on her campus,” Provost Baeslack said. “And she has done it all with an admirable commitment to transparency, engagement and collaboration among all stakeholders.”

Workman has been at Indiana University since 1991, after spending a decade in technology-related positions in the private sector. Her roles have evolved from positions such as Technology Director for the Department of Political Science to Director of Teaching and Learning Technologies and Director of User Support. As IU’s Associate Vice President for Client Services and Support since 2007, Workman manages 250 staff and a budget of $18 million to serve 130,000 faculty, staff and students. One of her most recent projects involved extensive engagement with IT staff located in departments and other units across the campus. Workman managed to achieve “buy-in” through extensive formal and informal consultation as well as a willingness to give staff outside of central IT leadership roles in the process. The resulting product, IUanyWare, gives all students and employees around-the-clock access to more than 200 software applications from any location or device.

“My time at Indiana University provided wonderful opportunities for professional growth,” Workman said. “I look forward to applying those lessons at Case Western Reserve, and learning new ones from this campus community.”

Workman starts her new duties Sept. 29. In the meantime Interim CIO Brian Voss will continue his service.

“I want to thank all of our ITS staff members for their patience and professionalism throughout this process,” Baeslack said. “In addition, our search committee, led by College of Arts and Sciences Dean Cyrus Taylor, did an outstanding job of assessing and interviewing candidates from a large national pool. I deeply appreciate its members’ service.”