All messages received during this time (email, phone, secure messages, refill requests) will be answered when the clinic reopens in January.
Students can continue to receive 24/7 virtual medical and mental health support, including some prescription refills, through Timelycare at timelycare.com/cwru.
Students may also contact the nurse-on-call at 216.368.2450 or counselor-on-call at 216.368.5872.
For medical emergencies, call 216.368.3333 (on-campus) or 911 (off-campus).
Prescription medication reminders
Students are reminded to make sure they pack any prescription medications to take home with them. If refills are needed, contact NURSE REFILL through myhealthconnect.case.edu before Dec. 21. Refills submitted after 3 p.m. Dec. 21 will be addressed Jan. 2. Students needing medication before that time should reach out to their provider at home or arrange for a visit to a local urgent care. Students can also contact TimelyCare (timelycare.com/cwru); TimelyCare medical providers are able to provide short-term refills for most medications.
Students who are prescribed ADHD medications (such as Adderall, Concerta and Vyvanse) by a UHCS provider should ensure they have enough ADHD medication to last until they return to Cleveland and that they pack the medication to take home with them. ADHD medications cannot be transferred between pharmacies, UHCS cannot send prescriptions for ADHD medications to pharmacies outside of Ohio, and TimelyCare will not prescribe controlled substances such as stimulants or ADHD medications. During the university closure (Dec. 22–Jan. 2), UHCS providers will not be available to provide refills or new/substitute prescriptions for ADHD medications.
Wellness vending machines
Wellness vending machines on campus will not be filled Thursday, Dec. 21, through Tuesday, Jan. 2. Most items will be replenished beginning Wednesday, Jan. 3.