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Slight change to MyFinancialAid login process starts today

Starting today (June 21) at approximately noon, users of MyFinancialAid ( at Case Western Reserve University will notice a new screen following the familiar Single Sign-On page.

MyFinancialAid is the system used by students to view their financial aid awards and their missing and/or received documents. On this new screen, users will see an “information release,” which displays details about their CWRU technology account that is shared during the sign-in process.

Screenshot of new screen at WebEx login
A screen similar to this will appear in the new login process. Click to enlarge.

The account information contains the user’s first name, last name, email address and CWRU Network ID. This routine information was always shared with the login service, but following the upgrade, MyFinancialAid users will now have the opportunity to see it as well.

Through the new screen, MyFinancialAid users may choose to see this account information each time they log in to MyFinancialAid, or they may choose to never see the screen again.

Case Western Reserve relies on several services to log users in to the university’s technology resources. One such service, the SAML Identity Provider, is undergoing an upgrade. MyFinancialAid uses the SAML Identity Provider and is the latest service to be affected by this upgrade.

In the months ahead, the SAML Identity Provider will be upgraded for additional technology resources as well. Follow-up announcements will be distributed as more services receive this change. In the meantime, know that this minor process change is legitimate and does not represent a shift in policy.

If you have any questions regarding this change, please contact the IT Service Desk at 216.368.HELP (4357) or