Provide feedback for IT Strategic Plan and shape the future of IT at CWRU

Mark your calendar for Town Hall forum Nov. 12

From the infrastructure that powers collaboration to the enhancements that innovate classrooms, information technology (IT) plays a critical role in the day-to-day operations of Case Western Reserve University. Given that IT affects the entire campus community, all of its members should be able to help inform its future.

To that end, an IT Strategic Plan is being built for Case Western Reserve, and the input of students, faculty, staff and other affiliates is requested.

The IT Strategic Plan is intended to incorporate the campus perspective and to help advise the IT practices and services offered in the future. This plan will not represent a moment in time but rather help forge a master strategy that will influence all IT services across campus to improve collaboration, effectiveness and support of the university mission.

Sue Workman, vice president of Information Technology Services (ITS) and chief information officer (CIO), has appointed two members of the Case Western Reserve community to lead this effort: Steven Hauck, professor of earth, environmental, and planetary sciences, will lead on behalf of the university faculty, and Jess Shoop, senior project director for ITS and PhD candidate at the Weatherhead School of Management, will lead on behalf of students and staff.

Through November, Shoop and Hauck, in conjunction with senior IT leaders at CWRU, will meet with departments, student groups, faculty and staff organizations to compile input for the IT Strategic Plan. They also will review comments submitted via the IT Strategic Plan website.

All members of the campus community are encouraged to take advantage of the opportunity to provide direct input. There are several ways to submit ideas:

  1. Leave feedback anonymously: Visit and click “Tell us anonymously” to submit feedback without leaving your name.
  2. Propose an idea: Visit and click “Start suggesting” to explain how you would improve an element of campus life or operations.
  3. Request a meeting: Visit and click “Submit meeting request” to express your interest in meeting with an IT Strategic Plan representative.
  4. Attend a Town Hall forum: Attend a town-hall-style forum Thursday, Nov. 12, at 10 a.m. in the Toepfer Room of Adelbert Hall. The session will last approximately 45 minutes and will feature an open conversation with attendees.

The listening tour will last through November, so act now to ensure that your voice is heard. A campuswide survey will be distributed toward the end of this phase to ensure that every person who wishes to provide feedback may do so.