The Office of International Student Services (ISS), located in Tomlinson Hall, room 143, is open all year, Monday through Friday, except for university holidays.

ISS staff members are available in-person and by phone to students only during walk-in hours.

Walk-in hours are:

  • Monday, Tuesday, Thursday, and Friday: 10 a.m. to 4 p.m.
  • Wednesday: 10 a.m. to 3 p.m.

If students need to make an appointment, they can call the office at 216.368.2517, stop by in person, or email

More information about walk-in hours is available at