Mac OS X Yosemite at Case Western Reserve: What you need to know

Information Technology Services (ITS) recognizes that many members of the university community use an Apple laptop or desktop computer as their primary computing device. On Oct. 16, Apple released the latest version of its computing operating system, Yosemite, as a free upgrade for Snow Leopard (10.6.8) or later users.

The operating system features a streamlined, modern user interface, as well as a new feature called “Handoff.” Handoff allows you to synchronize activities between Bluetooth-connected Apple devices. For example, you could start writing an email on your iPhone and finish it on your Mac using the Mail application.

At present, there are no known issues between OS X Yosemite and the university’s critical applications. But Yosemite is a brand-new operating system, which means there may be problems that have yet to be discovered and fixed. Those who heavily rely on a Mac for university business should consider waiting to download Yosemite until Apple releases an updated version in the coming weeks.

To find video-based training on OS X Yosemite features, visit and type “Yosemite” into the search field.

Students, faculty, and staff can get help with common issues, such as configuring Apple Mail, Calendar, Contacts and wireless access by contacting the ITS Service Desk at 216.368.HELP (4257) or by visiting a CARE Center. CARE Center hours and locations are posted at; appointments are not necessary.