Photo of tables in a dining facility

Weatherhead’s Jenny Hawkins discusses how COVID-19 is transforming the restaurant industry

Customers are still ordering carryout in large numbers, leading restaurants to adjust

The Columbus Dispatch (subscription required): Jenny Hawkins, an assistant professor of economics at Weatherhead School of Management, said the heightened demand for delivery and carryout predates the coronavirus pandemic thanks to the rise of delivery apps like UberEats and DoorDash, but COVID-19 magnified the trend as a frightened public shunned restaurant dining rooms.