Get help with technology topics through new videosDecember 5, 2016Campus Updates· Media Vision and professionals from the University Technology ([U]Tech) Service Desk produced several self-help videos for help.case.edu. The videos provide guidance on many technology-focused topics including clearing your web browser cache and cookies, finding your IP address, finding your MAC address and reporting spam or phishing. Visit case.edu/utech/help/self-help-videos/ to review the videos. Those who have ideas for future videos can contact firstname.lastname@example.org. For assistance with any technology product or service at Case Western Reserve, visit help.case.edu or contact the [U]Tech Service Desk at 216.368.HELP (4357) or email@example.com.