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Get help with technology topics through new videos

Media Vision and professionals from the University Technology ([U]Tech) Service Desk produced several self-help videos for

The videos provide guidance on many technology-focused topics including clearing your web browser cache and cookies, finding your IP address, finding your MAC address and reporting spam or phishing.

Visit to review the videos.

Those who have ideas for future videos can contact

For assistance with any technology product or service at Case Western Reserve, visit or contact the [U]Tech Service Desk at 216.368.HELP (4357) or