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[U]Tech upgrading identity management system Saturday; some services to be unavailable

University Technology ([U]Tech) will upgrade the database that provides the data store for components of the identity management system Saturday, June 3, from 9 a.m. to 1 p.m.

These upgrades will bring the database to a more current version and provide functionality for improved reliability and performance of the applications it serves.

During the upgrade, new account activations, passphrase changes, and email alias additions and changes will not be available. Account additions and changes coming in from other data sources during the upgrade will be queued and processed once the upgrade is complete. Single Sign-On and Active Directory will continue to function normally during and after the upgrade.

For assistance with any technology product or service at Case Western Reserve University, contact the [U]Tech Service Desk at, 216.368.HELP (4357) or visit