person working or studying on laptop computer

[U]Tech updates help chat tool

University Technology ([U]Tech) recently updated the chat tool available on

This new chat tool will not require a software download to use and will open in the same tab and keep campus community members on the website.

For assistance with any technology product or service at Case Western Reserve University, contact the [U]Tech Service Desk at or 216.368.HELP (4357) or visit