[U]Tech Service Desk to be unable to receive phone calls Saturday night

Due to scheduled maintenance, the University Technology ([U]Tech) Service Desk will be unable to receive phone calls through its 216.368.HELP (4357) number from Saturday, Dec. 14, at 10 p.m. to Sunday, Dec. 15, at 6 a.m.

During this window, callers will have the ability to leave a voicemail and a [U]Tech Service Desk agent will call them back. Both the email (help@case.edu) and live chat (help.case.edu) contact methods will still work.

For assistance with any technology product or service at Case Western Reserve University, contact the [U]Tech Service Desk at help@case.edu or 216.368.HELP (4357) or visit help.case.edu.