I completely agree with Jacob. The messages said "TEST" on them. I did not know if there was something happening or not and there seemed to be no way to get information.

Staff did not know how to use the system, because two messages said shots were fired at "(location)" which was obviously a placeholder for someone to input the actual location.

The first message also just told us to review emergency procedures... WHICH ONES? Bomb threat? Gas leak? Tornado? How were we supposed to respond!? There were then at least 20-30 minutes from the gunshot until the time we were told there was a gunshot, which was a LONG time if there had been a real threat. Of course, the messages said "TEST" when they came.

This could have been life-and-death. The University was NOT prepared, and the messages were NOT informative if you were living the event in real time. The messages only created panic and confusion. WE DID NOT FIND OUT WHAT WAS GOING ON UNTIL 9:25AM, EIGHT HOURS LATER!