computer laptop with someone typing

Update on recent SIS outages

The Student Information System (SIS) has experienced several issues resulting in unplanned outages since the beginning of the semester.

University Technology ([U]Tech) determined that each of the three events were centered around the SIS Mobile extended usage application, and a bug was detected in the SIS system procured from the vendor. [U]Tech is working to evaluate any problems and develop solutions as soon as possible.

For assistance with any technology product or service at Case Western Reserve, visit or contact the [U]Tech Service Desk at 216.368.HELP (4357) or