SIS to be unavailable Dec. 28–30; Blackboard, QuikPay and more to be affected

The Student Information System (SIS) will be unavailable from 6 p.m. on Friday, Dec. 28, to 6 p.m. on Sunday, Dec. 30, to allow Information Technology Services (ITS) and the SIS Support Team to conduct scheduled maintenance and perform a significant upgrade and enhancement to the system. Although the basic navigation of the system will remain the same, after the upgrade, users will click on menu options instead of hovering over them.

The outage also will affect access to systems that integrate with SIS, such as Blackboard Learn, electronic transcript requests and QuikPay.

Following the upgrade, users will need to clear their Internet browser cache prior to logging in to SIS (click here for instructions). Please direct questions about this outage to the ITS Service Desk at, 216.368.HELP (4357), or through the options at