Self-service email and password tools found through help.case.edu will be unavailable Tuesday, Nov. 6, from approximately 2 to 6 a.m. as maintenance is conducted to the server that hosts them. During this time, users will be unable to modify passwords (including changes and resets), email aliases, preferred first.last@case.edu email addresses, off-campus email addresses, and security questions.
This planned maintenance is part of a broader project that will upgrade several campus servers, resulting in improved availability and scalability of their applications.
For 24/7 assistance with any technology product or service, visit help.case.edu for helpful information and Live Chat, or contact the ITS Service Desk at help@case.edu or 216.368.HELP (4357).