Reminder: Update your contact and beneficiary information in HCM

It is important to keep your address current in HCM, as it is regularly transmitted to Case Western Reserve University’s healthcare and retirement vendors. It also is important that you review and update your beneficiary and emergency contact information annually.


To update your address:

  • Go to the HCM employee self-service screen;
  • Click on the personal details tile;
  • Navigate to addresses; and 
  • Click on the arrow symbol.


To update the beneficiaries for your CWRU life insurance policy, complete the Beneficiary Designation Form, and for the Plan B pension, complete the Plan B Beneficiary Designation Form

If your marital status changes, you must also submit a Benelect 2024 Change of Status Form in addition to the beneficiary form. 

Submit forms to the HR Service Center securely via Ask HR Box or to Crawford Hall, Room 320.  

To update your TIAA account:

  1. Log in to your account;
  2. Navigate to actions; and
  3. Select add-edit beneficiaries.

To update your Vanguard account: 

  1. Log in to your account:
  2. Navigate to “my profile”;
  3. Select beneficiaries.

Emergencies contacts

It is important to update your emergency contacts in HCM in the event CWRU needs to contact someone on your behalf due to an emergency situation. To review or change your emergency contacts:

  1. Go to the HCM employee self-service screen;
  2. Click on the personal details tile;
  3. Navigate to emergency contacts; and
  4. Click the plus sign to add a contact or click on an existing contact to change or delete the information.