This past June, members of the Case Western Reserve University community were advised of an issue affecting purchase orders (POs) in PeopleSoft Financials. Users experienced difficulties overriding the default “Ship-to Location” at the requisition level. The issue affected SmartCART POs, in which incorrect ship-to locations were sourced onto the PO. Additionally, the SpeedType default in requisition settings malfunctioned on the checkout screen.
The Case Western Reserve ERP team has continued to work with the university’s PeopleSoft Financials partners on a resolution. Effective 8:30 a.m. Sept. 25, technical changes will be made to PeopleSoft Financials that will resolve these issues.
To learn how to override the default ship-to location and SpeedType following the rollout of these changes, visit case.edu/its/news/peoplesoft-financials-users-now-you-can-override-default-ship-to-location-speedtype-on-requisitions.html.
For assistance with any technology product or service at Case Western Reserve, such as PeopleSoft Financials, contact the ITS Service Desk at 216.368.HELP (4357) or help@case.edu.