This presentation will demonstrate how to navigate the ITS self-help website, help.case.edu, and discuss information that can assist with the products and services offered by ITS. The session will be streamed live at connect.case.edu/itsconnect and a recording will be posted later at help.case.edu.
For an archive of past ITS Connect events, visit help.case.edu and click on “Videos” under Training.
ITS is available 24 hours a day, seven days a week to assist with technology questions and needs. Visit help.case.edu for Live Chat with a technician, quick links to resources and information and training material. Contact the ITS Service Desk directly at firstname.lastname@example.org or 216.368.HELP (4357).