Cathy Lesser Mansfield
Cathy Lesser Mansfield

Law’s Cathy Mansfield discusses paying for canceled orders

Should I pay for a canceled order that was delivered?
MSNCathy Mansfield, senior instructor in law, said that consumers are protected from paying for canceled, mistaken or unsolicited orders under federal laws. She advised disputing charges and involving credit card issuers if sellers are unresponsive. “Customers tend to win,” she said, as vendors avoid upsetting issuers.