Information Technology Services (ITS) will upgrade the websites to change and reset forgotten passwords Wednesday, July 16, from 5 to 6 a.m. The upgrade will not interrupt service.
ITS will add an interactive password requirements meter to indicate whether passwords meet the security requirements. In the past, the pages linked users to instructions that contained advice and suggestions about requirements. Now, the new meter will let users know as you are typing if the password meets the requirements.
The website to change passwords is available at its-services.case.edu/my-case-identity/password/change/.
The website to reset a forgotten password is available at its-services.case.edu/my-case-identity/password/reset/.