On Wednesday, Jan. 7, Information Technology Services will upgrade the university’s telephone and voicemail systems. The upgrade will occur after the close of business and is necessary to ensure service reliability.
Personal greetings, passcodes, and some desired voicemail storage options are affected by this upgrade; therefore voicemail users will need to take action. For complete details and links to helpful resources, visit case.edu/its/uc/about.html. (You must be signed into your university account to view this page.)
Assistance is available any time by contacting the ITS Service Desk at 216.368.HELP (4357) or help@case.edu. ITS staff members also will be available in common areas across campus to provide additional information and answer your questions. See the schedule below to learn when ITS representatives will be in a location near you.
- Tuesday, Dec. 9: Noon – 2 p.m., Tinkham Veale University Center Atrium
- Wednesday, Dec. 10: 11 a.m. to 1 p.m., Biomedical Research Building Atrium
- Thursday, Dec. 11: 11 a.m. to 1 p.m., Tomlinson Cafeteria