Co-workers having a discussion

“Introduction to Conflict Management”

Conflict is inevitable, but it doesn’t have to be painful. How conflict is managed determines whether it is helpful or unhelpful. In the Professional Development Center’s “Introduction to Conflict Management” workshop, participants will take the Thomas-Kilmann Conflict Mode Instrument self-assessment and receive a customized report about their typical behavior in conflict situations.

Using their results as a guide, participants will explore:

  • Why we engage in conflict;
  • The different ways one can approach conflict;
  • And how to effectively use the different conflict-handling modes depending on the situation.

The workshop will be offered Thursday, Feb. 15, from 9 a.m. to noon in Tinkham Veale University Center’s first-floor conference room.

Registration is available online.