Information about Direct Scripts prescription payments

Direct Scripts allows members to pay for their prescriptions through convenient credit card payments or by check. Members can find additional information on setting up their preferred payment option on the Human Resources website (PDF). Keeping your account with Direct Scripts up-to-date will ensure your prescription deliveries remain on schedule.

For further assistance completing the payment process, contact the Direct Scripts Customer Service Department at or call 1.800.913.1846 Monday through Friday from 9 a.m. to 8 p.m.

Remember to include identifying information when contacting Direct Scripts via email, including your full name or prescription number(s).