Businessman video conferencing with team
Businessman video conferencing with team on computer. Young man discussing project details with team via video call.

Get technology support to prepare for remote instruction

University Technology ([U]Tech) is offering support sessions for faculty, students and staff to get their technology questions answered with the shift to remote instruction in January. Nearly two years into the COVID-19 pandemic, CWRU faculty, students and staff have a great deal of experience with the tools and technologies available to teach and learn, but these sessions will make sure that all questions and concerns are addressed.

Canvas drop-in hours will be held:

  • Jan. 6 from 11 a.m. to 12:30 p.m.
  • Jan. 10 from noon to 1:30 p.m.
  • Jan. 13 from 3:30 to 5 p.m.

During these drop-in hours, individuals can meet with a Teaching and Learning Technologies team member to have their questions answered. No appointment is necessary.

Zoom drop-in hours will be held:

  • Jan. 6 from 10 to 11 a.m.
  • Jan. 11 from 2 to 3 p.m.
  • Jan. 13 from 11 a.m. to 12 p.m.

During these times, Pam Hlavin will answer Zoom questions. No appointment is needed.

Faculty members also can get one-on-one help with questions about Canvas, Echo360 and Zoom with Blair Carmichael, instructional technologist, every Monday, Wednesday and Friday from 2 to 4 p.m.

Get the details, including Zoom links, on the [U]Tech training calendar.

For a full list of training opportunities, visit the faculty training opportunities website

Those who need additional assistance or who are unable to attend any of these support sessions are encouraged to reach out to the [U]Tech Help Desk for additional resources, to request a one-on-one consultation, or to get advice for teaching or learning remotely.

The [U]Tech Help Desk can be reached by contacting 216.368.HELP or, or by visiting