Find out how Apple’s release of OS X El Capitan affects campus community

Many members of the university community use an Apple laptop or desktop computer as their primary computing device. On Wednesday, Apple released the latest version of its computer operating system, OS X El Capitan, as a free upgrade for devices running Snow Leopard (10.6.8) or later. For more information about the necessary technical requirements, consult the Mac App Store.

The update features noteworthy changes to Safari, Mail, Notes, Maps and Photos. Also included is “Split View” to make multitasking easier, and enhancements to Spotlight that enable conversation-style searching.

At present, there are no known issues between OS X El Capitan and the university’s critical applications. However, OS X El Capitan is a brand new operating system, which means there may be problems that have yet to be discovered and fixed. If you heavily rely on your Mac for university business, consider waiting to download El Capitan until Apple releases an updated version in the coming weeks.

Students, faculty and staff can get help with common issues, such as configuring Apple Mail, Calendar, Contacts and wireless access by contacting the ITS Service Desk at 216.368.HELP (4257) or by visiting the ITS@KSL CARE Center. Hours of operation for the CARE Center are posted at; appointments are not necessary.

Looking to buy a new Mac? Case Western Reserve students (or parents purchasing on their behalf), faculty and staff can save on any Mac computers, software, and accessories. To learn more, visit