COVID: Seniors fume as Publix vaccine sign-up system jams under weight of 250,000 calls
The Palm Beach Post: Michael Rabinovich, a professor in the Department of Electrical Engineering and Computer Science, said that while the basic system of creating online appointments is simple, designing it to handle 250,000 people vying for appointments all at once isn’t easy. Still, he said, with proper lead time and planning, it can be done.