Duo two-factor authentication required to access MyApps beginning May 18

In an effort to increase security and better protect the Case Western Reserve University MyApp users, everyone in the campus community logging in from a web browser or setting up on the Citrix Workspace app will be required to use Duo two-factor authentication to access MyApps beginning Monday, May 18.

To minimize the frequency of two-factor authentication, MyApps retains your login session for up to 24 hours by selecting the “remember me” option.

CWRU users who are not already using Duo will need to register for Duo Security two-factor authentication.

For assistance with any technology product or service at Case Western Reserve University, contact the [U]Tech Service Desk at help@case.edu or 216.368.HELP (4357) or visit help.case.edu.