Close up of businessman or accountant hand holding pen working on calculator to calculate the number, graph chart, and business data. Accountancy documents and business information on the desk at the office, Business concept.
Close up of businessman or accountant hand holding pen working on calculator to calculate the number, graph chart, and business data. Accountancy documents and business information on the desk at the office, Business concept.

CWRU names Staples Advantage new office supplies partner

Case Western Reserve University’s Procurement & Distribution Services (PDS) announced that the university is switching office supplies partners from Office Depot to Staples Advantage.

CWRU PDS and stakeholders worked closely with Staples Advantage to create a program that fits the needs of the university’s departments and offers improved value through vendor consolidation and one-stop-shop, simplified e-ordering.

As a new primary preferred office supplies program partner, Staples Advantage will provide the following benefits for CWRU users:

  • Substantial cost savings;
  • Streamlined ordering process via SmartCART (Jaggaer, CWRU’s e-Marketplace);
  • Dedicated customer support services (additional information to follow);
  • Free regular business shipping;
  • Free, no-hassle returns;
  • Environmentally preferable product lists; and
  • A staff benefits program for personal purchases at all Staples retail locations.

This program will launch in May after integration testing in SmartCART (Jaggaer) is completed. Specific “go-live” dates will be announced soon. In conjunction with PDS, the Staples Advantage team will conduct live webinar trainings—two 30-minute navigational sessions—in late April and early May.

For sourcing (general) questions, email buying@case.edu.

For SmartCART questions, email smartcart@case.edu.

For other questions, contact the PDS Customer Care Team at customercareteam-pds@case.edu or 216.368.2560.