“Conflict & the TKI Modes”

The Professional Development Center will host a webinar titled “Conflict & the TKI Modes” Friday, March 23, from 10 to 11 a.m. Participants also will be able to access the webinar through an email sent after registration.

About the webinar

Conflict is a familiar issue for many people. However, individual mindsets and approaches to conflict might be different. These different styles can make a stressful situation even worse.

In this hourlong introductory webinar, participants will explore what conflict is and how different people approach conflict through the lens of the Thomas-Kilmann conflict mode instrument. Topics for discussion include the different conflict-handling modes, the pros and cons of each, and what people can do if overusing one mode. Additionally, there will be a review of some techniques to use when interacting with someone with a different conflict resolution style.

Register online.