Information Technology Services (ITS) will upgrade Adobe Connect (connect.case.edu) to version 9.3 on Monday, Dec. 22, between midnight and 6 a.m. Adobe Connect will be unavailable to users for the duration of the upgrade.
This upgrade will ensure the ongoing reliability of this important service, as well as introduce new features and interface enhancements. Users will notice a new “Film Strip Mode” for videoconferencing, which positions one main video (e.g., the video of the speaker) above the other videos in the conference. The upgrade improves screen sharing by allowing the presenter to preview windows and applications before sharing them.
To learn more about Adobe Connect at Case Western Reserve, visit case.edu/its/adobeconnect.
For helpful training videos, visit Lynda.com and type “Adobe Connect” into the search field.
For day or night assistance with any technology product or service, visit help.case.edu, or contact the ITS Service Desk at help@case.edu or 216.368.HELP (4357).