Due to scheduled maintenance, the University Technology Service Desk will be unable to receive phone calls through its 216.368.HELP (4357) number Sunday, Aug. 18, from midnight to 1 a.m.
During this window, callers will have the ability to leave a voicemail that will generate a ticket. Both the email (help@case.edu) and live chat (help.case.edu) contact methods will still work during the maintenance window.