SIS outage planned for Aug. 12-14; other systems affected include Blackboard, transcript requests and QuikPay

The Student Information System (SIS) will be unavailable from Friday, Aug. 12 at 6 p.m. to Sunday, Aug. 14, at 6 p.m. The planned downtime will allow Information Technology Services (ITS) and the SIS Support Team to conduct scheduled maintenance and perform a significant upgrade and enhancement of the system.

The upgrade will change the location of the menu, however the basic navigation of the system will remain the same. The outage will affect other systems that integrate with the SIS, such as Blackboard Learning Management, transcript requests and QuikPay. Look for specific announcements in each of those applications. Please note that the outage will affect the grade uploader within Blackboard. Please wait until after the upgrade to use that feature.

If you have additional questions about this outage please contact the ITS Service Desk at 216. 368.HELP (4357) or email help@case.edu.