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“Conflict & the TKI Modes”

Spots still remain for the Professional Development Center’s webinar titled “Conflict & the TKI Modes” Friday, March 23, from 10 to 11 a.m.

Registration is available online.

About the webinar

Conflict is a familiar issue for many people. However, individual mindsets and approaches to conflict might be different. These different styles can make a stressful situation even worse.

In this hour-long introductory webinar, participants will explore what conflict is and how different people approach it through the lens of the Thomas-Kilmann conflict mode instrument.

Topics for discussion include:

  • The different conflict-handling modes;
  • The pros and cons of each; and
  • What people can do if overusing one mode.

Additionally, there will be a review of some techniques to use when interacting with someone with a different conflict resolution style.